So much is happening at eLearningToolBox.  We are preparing for the company's official name change coming next week.  We have been feverishly trying to notify everyone to ensure a smooth transition.  Honestly most of our clients won't notice a huge change accept in our initial look.  If you have any unanswered questions, you can refer to this post or we have set up a dedicated email address to handle those requests.  For questions, contact namechange@SmarterServices.com or you may contact your Account Manager directly.

Do You Have Questions?

Today is April Fools' Day but we aren't joking!  We really are changing our name to SmarterServices.  Beginning next Wednesday, we will officially be doing business as SmarterServices.  Be sure to follow our blog, twitter and facebook to stay current with everything new!

We Are Changing Our Name - No Fooling

Are you a current client who uses READI?  Well as you know we are currently undergoing a company and product name change.  The new name for READI will be SmarterMeasure.  We want to reassure you that all of the old urls will continue to work including your custom READI link.  When your account comes up for renewal we will redo the look of your custom user interface (free of charge)removing the READI logo but the url will continue to work.  If you have additional questions, you can contact us at namechange@SmarterServices.com.

Although we do not require you to change out your information immediately, perhaps you would like to go ahead and update your website about READI.  For your convenience, we have updated all of the documents under the resource tab on the admin panel.  If you would like the new logo for your website or literature, contact us at namechange@SmarterServices.com and we'll be happy to provide that to you.

Are you READI for SmarterMeasure?

The official date of our company name change is just around the corner and we hope you are as excited about it as we are! We are currently having a facebook fan page and Twitter drive.  We want you to be among the first who hear about what's going on with SmarterServices.  To be our fan on facebook click here to follow us on Twitter click here.

Be our Fan and Follow Us!

Beginning in April 2010, eLearningToolBox will begin our transformation into a smarter company.  Over the past several months, we've been working behind the scenes to reincorporate, change out literature, displays, and begin work on the websites.  Now we are notifying clients and partners of the upcoming changes.  Do you have questions?  Well with change usually come questions...and lots of them.  We've started the list below but feel free to contact us at info@SmarterServices for more information.  We are looking forward to continuing our relationship.

Q. Will our custom user interface for READI change right away?  If not, when?
A. No.  Over the next 12 months we will change out your custom user interface when your account renews. 

Q. Will our custom url for our READI site be affected?
A. No. It will still link directly to your custom user interface.  You shouldn’t notice any change.  All existing URLs will continue to work indefinitely as well as URLs based on the new product names.

Q. Will the name changes affect the Account Manager assigned to our account?
A. No.  You will continue to deal with the same person you always have.

Q. Will email addresses with the company change?
A. We will have new email addresses to include all the same prefixes with @SmarterServices.com; However, you can still reach us at the old email addresses. (sales@SmarterServices.com, support@SmarterServices.com, tara@SmarterServices.com, etc).

Q. Has the company’s address changed?
A. Yes.  The new physical address for our corporate office is 314 Shady Nook Dr, Deatsville, AL, 36022 and the post office is PO Box 220111 Deatsville, AL 36022. 

Q. Has the phone number changed?
A. All direct lines will remain the same but we do have a new toll free number. 
It is 877.499.Smarter (7627).

Q. What impact will the name change have on the vendor status with our organization?
A. If you need an updated W9, you may contact your Account Manager or email info@SmarterServices.com.

Q.  Will all product name changes happen overnight?
A.  Yes.  On the switch over date, all product names will be changed; however, the websites will evolve over time.

eLearningToolBox is Smarter!